Tankless Water Heaters
Tankless Water Heaters Installation and Repair in Columbia, SC

Advantages of Tankless Water Heaters
Tankless water heaters (also known as on-demand water heaters), have become increasingly popular in recent years due to their energy efficiency, space-saving design, and continuous hot water supply. Here's a breakdown of the advantages of tankless water heaters:
Endless Hot Water Supply
Unlike traditional water heaters, which store a limited amount of hot water in a tank, a tankless water heater heats water on demand as it flows through the unit. This means you’ll never run out of hot water, no matter how many showers or appliances are running at once.
Energy Efficiency
Tankless water heaters are more energy-efficient than traditional water heaters because they only heat water when you need it. In contrast, tank water heaters constantly maintain a large reservoir of hot water, which can lead to energy waste from heat loss.
Tankless heaters only use energy when hot water is being used, meaning there is no standby heat loss. They can be up to 30% more efficient than traditional tank heaters.
This energy efficiency can lead to lower utility bills over time, especially in homes with high hot water usage.
Space-Saving Design
Tankless water heaters are compact and mount on the wall, taking up much less space than traditional water heaters, which can be bulky and take up a large area in your basement or utility room.
Longer Lifespan
Tankless water heaters tend to have a longer lifespan than traditional tank water heaters. A tankless water heater can last 20 years or more with proper maintenance, compared to 10-15 years for a traditional tank water heater.
Tankless units don’t deal with the wear and tear associated with constantly storing and heating water in a large tank. Additionally, they don’t experience corrosion from standing water, which is common in tank models.
Lower Risk of Water Damage
Since tankless water heaters don’t have a large tank that can rupture or leak, they present a lower risk of water damage in your home. Traditional tank water heaters can fail and flood your home if the tank ruptures or leaks.
This can provide significant peace of mind, especially in areas where flooding is a concern or if you want to avoid the potential costs of water damage repairs.
Environmental Benefits
Tankless water heaters are more eco-friendly because they reduce energy consumption and greenhouse gas emissions. Using less energy to heat water helps lower your overall carbon footprint.
Since tankless heaters are more energy-efficient, they typically use less natural gas or electricity, which translates into a reduced environmental impact.
More Precise Temperature Control
Tankless water heaters allow for more accurate temperature control since they heat water as it passes through the unit. This can result in more consistent water temperatures without fluctuations or surprises.
With traditional tanks, the water temperature can drop as the hot water is used, leading to cold showers or inconsistent water temperatures.
Less Risk of Mineral Buildup
Tankless water heaters are less prone to mineral buildup in the unit because they don’t store water. Over time, minerals can accumulate in traditional tank water heaters, especially in areas with hard water, reducing the unit’s efficiency and lifespan.
In tankless units, minerals are less likely to settle because the water flows through the system quickly, leading to fewer maintenance issues related to sediment buildup.

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What To Know Before Switching To Tankless
Switching to a tankless water heater can be a great decision for many homeowners, offering benefits like energy efficiency, endless hot water, and space savings. However, before making the switch, there are some important factors to consider. Here’s what homeowners should know:
Upfront Cost & Installation Expenses
Tankless water heaters generally cost more upfront than traditional tank water heaters. While a traditional tank water heater typically costs between $500 to $1,500, a tankless model can range from $1,000 to $3,000 or more, depending on the size and type (electric vs. gas).
In addition to the unit itself, installation can be more expensive. If you are switching from a traditional tank to a tankless model, there may be additional plumbing or electrical work required to accommodate the new system. For example, gas-powered tankless units may need a larger gas line or new venting, while electric units may require upgrades to the electrical panel.
If you want to install a high-flow tankless system that can handle multiple water fixtures simultaneously, the cost will be higher. Always factor in the total cost of both the unit and installation.
Sizing the Right Unit
Tankless water heaters are sized based on two main factors: the flow rate (how many gallons per minute, or GPM, the unit can provide) and the temperature rise (how much it can increase the water temperature). You need to select a unit that matches your household's hot water usage patterns.
This refers to the amount of hot water the heater can supply at once. For example, a typical shower uses about 2.5 gallons per minute (GPM). If you have multiple bathrooms and are likely to run multiple showers at once, you'll need a higher flow rate.
This is the difference between the incoming water temperature (which can be cold in the winter) and the desired output temperature. If you live in a colder region, you’ll need a unit with a higher temperature rise capacity to meet your needs.
A professional plumber can help you determine the correct size for your home based on your specific needs.
Water Flow Limits
One of the key differences between a tank and a tankless system is that while a tank can store and supply large amounts of hot water at once, a tankless heater heats water on demand. Multiple fixtures running at the same time can reduce the flow rate, especially if the system is undersized.
If you have a large household and regularly use multiple hot water sources (showers, washing machine, dishwasher, etc.), you may need a larger, more powerful tankless system (sometimes multiple units are installed for different areas of the home).
Limited Hot Water in High-Demand Situations
Tankless systems can struggle to supply hot water to multiple fixtures at once, especially in larger households or during high-demand times (e.g., morning routines). For example, running a shower while washing clothes or dishes can overburden the unit, leading to lower water temperatures or reduced flow.
To prevent this, you may need to install a multi-unit system or opt for a higher-capacity tankless water heater that can handle the simultaneous demands of multiple showers, appliances, and faucets.
Maintenance Requirements
Tankless water heaters generally require less maintenance than traditional tank systems, but they still need periodic attention to ensure longevity. Key maintenance tasks include:
In areas with hard water, mineral buildup (scale) can clog the unit and reduce its efficiency. Descaling (flushing the system with a descaling solution) should be done annually to prevent this.
Some models come with filters that need to be cleaned or replaced regularly.
It’s a good idea to have your tankless water heater inspected and serviced annually by a professional plumber to ensure everything is working properly.
With proper maintenance, a tankless water heater can last up to 20 years, which is significantly longer than most tank water heaters (10-15 years).
Electric vs. Gas Models
Gas-powered tankless water heaters provide a higher flow rate and are often better suited for large households with high hot water demand. However, they require proper ventilation and may necessitate upgrades to your gas line and venting system.
Electric tankless systems are typically easier and less expensive to install but may not provide as much hot water on demand, especially for larger homes. They are best for homes with moderate hot water usage or for single fixtures like a bathroom or kitchen.
If you choose a gas-powered model, ensure that your home has the necessary infrastructure (gas line, ventilation, and exhaust).
Impact on Home Resale Value
Installing a tankless water heater can be an attractive feature for potential buyers, especially those interested in energy-efficient or eco-friendly features. Many buyers are increasingly looking for homes with lower utility bills and modern appliances.
In some cases, switching to a tankless water heater could increase your home’s resale value. However, this depends on your local real estate market and how well the new system is integrated into your home.
Incentives and Rebates
Many homeowners can take advantage of rebates or tax credits for installing an energy-efficient tankless water heater. Check with your utility company or local government to see if there are any incentives available to offset installation costs.
Some manufacturers or local programs offer rebates for purchasing certain models or for switching to more energy-efficient systems.
Professional Installation is Crucial
Tankless water heaters require professional installation to ensure proper sizing, venting (for gas models), and safe electrical connections. Incorrect installation can lead to inefficient performance or even safety hazards.
It’s important to hire a licensed plumber or HVAC technician with experience installing tankless water heaters to ensure the system functions properly from the start.
If you're not sure whether tankless is the right choice for your home, consulting with a professional plumber or HVAC technician can help you make an informed decision based on your specific needs
Common Repairs That Tankless Water Heaters Need
Tankless water heaters are known for their reliability and long lifespan, but like any appliance, they can still require repairs over time. Understanding the common issues can help you stay ahead of any potential problems and ensure your system runs smoothly. Here are some of the most common repairs that tankless water heaters may need:
Sediment and Mineral Buildup (Scaling)
Cause: Over time, minerals like calcium and magnesium from hard water can build up inside the heating elements or pipes of your tankless water heater. This is especially common in areas with hard water.
Signs of the Issue:
- Reduced water flow or pressure
- Hot water takes longer to reach the desired temperature
- The unit shuts off or has an error code related to heating
This issue can be resolved by performing a descaling or flushing of the unit. The process involves running a descaling solution (often a vinegar solution) through the system to dissolve the mineral buildup. In areas with hard water, this should be done annually.
Installing a water softener can help reduce the mineral buildup inside the unit, extending its lifespan.
Ignition or Flame Failure (For Gas Units)
If your tankless water heater is powered by gas, it may experience issues with the ignition system. This can happen for several reasons, such as a faulty igniter, a clogged vent, or problems with the gas supply.
Signs of the Issue:
- The unit doesn't turn on or heat water intermittently
- Error codes related to flame detection or ignition failure
- Strange smells or a hissing noise (could indicate a gas leak)
Clogged Inlet Water Filter
Tankless water heaters have a water filter that can get clogged with debris, dirt, or mineral buildup. This is especially common if you live in an area with poor water quality.
Signs of the Issue:
- Reduced water flow or low water pressure
- The unit is not heating water properly
- Error codes related to water flow or pressure
Cleaning or replacing the inlet filter can resolve the issue. This should be checked and cleaned periodically, especially if you notice a decrease in performance.
Install a whole-house filtration system to prevent debris and particles from entering the water heater.
Overheating or System Shutoff
If the temperature sensor malfunctions or the unit is not receiving enough water flow (due to a clog or low water pressure), the heater may overheat and shut off as a safety measure.
- The water heater keeps shutting off
- Water becomes excessively hot, then cold
- Error codes related to overheating
The temperature sensor or flow sensor may need to be replaced. Additionally, the water filter should be checked for clogs, and water pressure should be verified.
Ensure the water flow is sufficient (typically 0.5 GPM or higher), and have the system flushed regularly to avoid scale buildup.
Error Codes and System Malfunctions
Modern tankless water heaters are equipped with diagnostic systems that can display error codes when the unit detects a problem. These error codes can relate to various issues, such as electrical problems, gas supply issues, or component malfunctions.
Signs of the Issue:
- Displayed error code or flashing lights on the unit
- Inconsistent heating or a complete lack of hot water
Refer to the user manual to identify the error code and what it corresponds to. If the code relates to a more complex issue, like a gas valve or electronic board malfunction, it’s best to call a professional for diagnosis and repair.
Gas Valve Malfunction (For Gas Models)
A faulty gas valve can prevent the unit from igniting properly or lead to inconsistent heating. This can happen if the gas valve becomes clogged, corroded, or damaged over time.
Signs of the Issue:
- No hot water or inconsistent hot water
- Unit shuts off during operation
- Error codes related to gas supply or combustion
Replacing or cleaning the gas valve is often the solution. If it’s malfunctioning, a professional will need to replace it with the correct part.
Electronic Control Board Issues
The electronic control board regulates the temperature, gas flow, and other functions of the unit. If the board becomes faulty due to power surges, corrosion, or component wear, it can cause the unit to malfunction.
Signs of the Issue:
- Unresponsive unit or inconsistent heating
- Error codes that relate to system control
- The unit doesn’t turn on at all
The control board may need to be replaced. This is a more advanced repair and usually requires a professional technician.
Use a surge protector to prevent power surges from damaging the board and keep the unit’s electrical connections clean and dry.
Ventilation Blockages (For Gas Units)
Gas-powered tankless units require a proper ventilation system to expel combustion gases safely. If the vent becomes clogged with debris, birds’ nests, or even ice in colder climates, it can cause the unit to malfunction.
Signs of the Issue:
- Error codes related to ventilation or combustion
- The unit fails to ignite or operate properly
- Unusual smells or sounds coming from the venting system
Cleaning or clearing the vent and exhaust system can resolve this issue. Be sure to check for obstructions regularly.
Perform routine vent inspections to ensure there are no blockages or debris.
Water Flow Issues (Clogged Pipes or Low Pressure)
If there’s not enough water flowing through the tankless water heater, it won’t function properly. This can be due to clogged pipes, low water pressure, or incorrect water flow settings.
Signs of the Issue:
- No hot water or fluctuating temperatures
- Reduced water pressure in faucets or showers
- Error codes related to water flow
The flow sensor may need to be checked or replaced. Additionally, you may need to flush the unit to clear out any blockages in the pipes or filters.
Ensure that your home has adequate water pressure (generally at least 30 psi) and that pipes are free of debris.
Conclusion:
Tankless water heaters are generally low-maintenance and reliable, but they can experience issues that require attention. Regular maintenance, such as descaling, filter cleaning, and vent inspections, can go a long way in preventing many of these problems. If your tankless water heater starts to show signs of malfunction, addressing the issue early can help avoid more costly repairs down the road.
If you're unsure how to troubleshoot or repair a specific issue, it’s always a good idea to call a licensed professional to ensure the problem is properly diagnosed and fixed.